Terms

Course Bookings Terms

You can book a course using the “CSA Booking Form”

For the ‘Private 1-to-1 CSA’ tuition a specific Booking Form will be emailed to you once your personalised package has been agreed.

All payments must be made in full by direct back transfer / BACS within 48 hours once the details have been sent to you to help secure your place.

Your booking will be confirmed once payment has been received.  A receipt will be emailed to you.

MedPulse will email you upon receipt of your payment as confirmation within 24 hours.  If you have not received confirmation within 24 hours, please contact us.

The ‘sample’ course programmes are indicative only.  In order to ensure that our courses cover the latest and most helpful content, alterations may be made if required.

Any offer(s) must be indicated on the Booking Form and applied at the time of purchase – no offer(s) can be applied retrospectively.  When booking with a friend (‘2’s company’ offer), both booking forms must be sent together and payment received respectively.

The terms and conditions are subject to change if required, but MedPulse always honour the terms in place at the time of your booking.  Our website will publish the latest terms, and the date of update will always be published.

Cancellation terms

Please email admin@medpulse.co.uk to cancel a booking if you are unable to attend the course.

All cancellations will incur a £50 administration fee (deducted from the refund).

MedPulse will issue a refund according to the following policy:

Cancellation 22 days or more before date of course: Full refund (less administration fee)
Cancellation 21 to 14 days before date of course: 50% of course fees refunded (less administration fee)
Cancellation 14 days or less before date of course: No refund.

If for any reason you are unable to attend on the day of the course, no refund will be made.

In the case of multiple bookings, the cancellation policy and administration fees are applied for each course or place cancelled separately. If you received a multiple booking offer, this will be deducted from the refund in addition to the administration fee.

Please notify us at least 22 days before the course date you have booked, if you wish to swap / re-arrange your course date. Any rearrangements are subject to availability and can only be requested for a different date within 6 months of the original course date booked. All swaps / re-arrangements are subject to the £50 administration fee.

If you notify us of a swap / re-arrangement 21 days or less before the course date you have booked, it is considered a cancellation, and the cancellation policy above applies.

Cancellation by MedPulse

In the highly unlikely event that MedPulse has to cancel a course, we will inform you immediately. You can be issued a full refund, or alternatively you can be booked onto an equivalent course on another day free of charge (whichever option you choose). MedPulse cannot reimburse any travel or associated fees.